The original infographic can be found here.
Simplified Process for Going Through Your Own Insurance Company
TOTAL LOSS
(Except for Alfa, Auto-Owners, Safeco)
Process A
Submit :
- Appraisals from the insurance.
- Invoices for aftermarket parts or maintenance-related items.
- Photos.
- Payment.
Process B
Receive and review :
- Demand letter
- Wreck Check Atlanta appraisal
Process C
- Customer sends the demand letter and the appraisal to their Insurance rep.
- Customer invoke the appraisal clause.
Process D
- Insurance has hired an appraiser to initiate the process with Wreck Check Atlanta.
Process E
- We reach an agreement
- Customer collect payment
Process F
- Unable to reach an agreement with insurance appraiser.
- Umpire is paid by the insurance company and the customer.
- Umpire issues decision.
Finish
Insurance Pay the settlement to the customer.
