Auto Body Repair FAQs

Technically, no. However, you may need to repair a vehicle if it is under a lien with a bank or other lender.

No, this practice, known as "steering," is illegal in most states. An insurance company cannot force you to use a specific body shop without violating the law.

Yes, if you choose not to repair the vehicle, you are still entitled to compensation. This should be equal to the cost of restoring the vehicle to its pre-loss condition or its cash value, whichever is lower.

Pre-loss condition refers to the state of your vehicle immediately before the collision. Insurance should cover the restoration of your vehicle to this condition, ensuring it is neither improved nor diminished.

You typically do not need multiple estimates, though it can be helpful. Insurance companies often use their own appraiser to evaluate the damage and diminished value of your vehicle.

Differences can arise due to various factors, such as repair times, visible damage, experience levels, and whether aftermarket or new parts are used.

Aftermarket parts are not made by the original equipment manufacturer (OEM). They are also known as "Like Kind and Quality Parts (LKQ)," "Quality Replacement Parts (QRP)," or "Economy Parts."

Typically, no. These parts are often inferior to those made by the original equipment manufacturer. Independent studies have frequently found aftermarket parts to be of lower quality.

A major issue with Quality Replacement Parts (QRPs) is their fit. QRPs are reverse-engineered from the original parts, which can lead to poor alignment and performance issues.

Using aftermarket parts can void your vehicle's factory warranty. Additionally, many of these parts are sourced internationally, affecting domestic manufacturing.

No, they cannot. However, customers are sometimes misled into accepting them. You can get assistance from Wreck Check Atlanta or your state's insurance commissioner.

Wreck Check Atlanta can help you based on your specific situation. It’s important to shop for the best insurance policy, thoroughly read and understand it, and be aware of any language that suggests using inferior components. Raise any concerns with your state’s elected officials.