The uninitiated can be easily fooled by unscrupulous auto repair companies and insurance companies. In fact, they often rely on confusing terms to convince innocent consumers that they are receiving the best possible repairs on their vehicle. You should be aware of the common terms you may encounter when your vehicle needs repair. Wreck Check Atlanta defines the most popular confusing terms you may encounter.
Words Matter
Attorneys and legislators know how much words matter – but the average consumer may not. Pay attention to the terminology used by your repair shop or insurance adjuster. It can reveal the level of service you are receiving in your auto repair.
OEM Parts – OEM stands for “Original Equipment Manufacturer” and is the only parts you should allow on your vehicle. These are parts from the authorized vehicle manufacturer and will have the best fit and longevity.
Recommended Repair Partners – This can be a repair shop or body shop that is on a list provided by your insurance company. The law does not allow insurance companies to dictate the repair shop you use, but they will often attempt to direct you to a shop they like, for various reasons. This is called “steering” and should be reported to an attorney and the local BBB.
Aftermarket Parts – These are parts manufactured by third-party companies that do not meet the same specifications as OEM parts. They are also called “Like Kind and Quality Parts (LKQ),” “Quality Replacement Parts (QRP)” and “Economy Parts.” You are not required to allow these parts to be used on your vehicle.
Diminished Value – This is the difference between what your pre-accident vehicle was worth and the market value of the vehicle after repairs are completed.
Pre-Loss Condition – This is the same quality condition of your vehicle before an accident that required repairs. Insurance companies are required to repair your vehicle to “Pre-Loss Condition”.
Total Loss – This is when your vehicle suffers so much damage in a crash that it would cost more to repair the vehicle than it would to replace it.
Wreck Check Atlanta Can Help
Don’t be fooled by repair shops or insurance adjusters. Wreck Check Atlanta can evaluate your vehicle to see if you are being treated fairly. Contact us today for assistance.
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